High volume recruitment for a retail bank
Built on solid foundations that have provided outstanding products and exceptional service for over 30 years, this ‘challenger’ bank offers a range of financial services, from current accounts to insurance, savings products to credit cards; and have the widest selection of travel money currencies available on the high street.
The service they deliver aims to be an expert, friendly and truly focused on the customer and look to build lasting relationships with everyone who banks with them.
After working with a leading retail bank demonstrating credibility in executive search mandates, we were asked to introduce and competitively tender for a volume recruitment campaign.
FTE transitions in a 3 month period from Manila and Mumbai to their corporate head office in the North West.
improve on the 10% assessment to hire
improve on the 40% no show rate
We have delivered 300+ FTC roles into their complaints department within 12 weeks
as well as hiring over 1000 agency temps.
This led to us becoming a strategic partner and subsequently hiring for their branch network openings to place 550 FTE staff in satellite stores
in the first six weeks we had already placed 104.
40% no-show rate down to 1%
0% agency use and selected as the recruitment partner of choice resulting in £multi million savings
Working with Ignata has been so successful due to their focused delivery, honesty and cost structure, an unusual combination for a recruitment company. We strongly recommend them as a recruitment business partner.
HR Business Partner